When something doesn’t work as expected, try to ask the right questions to identify quickly the root cause of the problem.
What’s the problem your startup is solving?
- Who is your customer?
- What is the frequency of the problem?
- How intense is the problem?
- Who is getting the most value out of your product?
- Does the product solve a problem for a large number of people?
- Are they willing to pay?
How hard is to find clients?
- What are the features your MVP contains?
- What’s the value provided by your MVP?
- Did you launch the MVP to test if the customer is getting the expected value? How it went?
- How many days does it take for a feature to be pushed into production?
- What’s the feedback received after the launch of the MVP?
Who are the most desperate customers that use your product? (exclude investors and friends)
- Do you know how your users use the product?
- How do you measure the performance of your product?
- Could you name the most important metric that reflects how well the company is doing (the most important KPI)?
- Do your employees understand each metric and how to interpret them?
Do your employees know how to evaluate the health of your product by inspecting the metrics?
- How do you build things in your company?
- Do you spec the roadmap clearly for the next few weeks?
- Do you build features iteratively?
- Do you estimate each task?
- Do you cut-off functionalities that are hard to implement and bring little value?
- Do you have regular discussions to plan what to work on in the next few weeks?
- Do your employees evaluate the output of each task?
I strongly recommend watching the following video Michael Seibel - Building Product